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VaultCX

Platform, security & administration

Isolated by organisation. Governed by role. Logged by default.

Every organisation is fully isolated — its own data, users, branding and configuration. Access is controlled by granular roles with last-owner protection, and every significant action is recorded for governance review.

Interactive demonstration

  • DashboardAllowed
  • SurveysAllowed
  • CampaignsAllowed
  • ContactsAllowed
  • ReportsAllowed
  • Users & rolesHidden
  • BillingHidden
  • Audit logsHidden

Roles are editable per organisation. Last-owner protection prevents the final Owner from being demoted or removed, so an organisation can never lock itself out.

True Multi-Tenancy

Every organization is fully isolated with its own data, users, branding, and configuration - suitable for enterprises, groups, and agencies running multiple brands.

Roles & Permissions (RBAC)

Granular role-based access control with a roles editor, user invitations by email, and last-owner protection so an organization can never be locked out.

Audit Logs

Every significant action is recorded - who did what and when - supporting governance and compliance reviews.

Plan-Based Feature Gating & Usage Quotas

Channels and features unlock by subscription plan; message usage is metered and enforced automatically, with clear quota-exceeded handling.

Platform Admin Console

Central administration of organizations (list, detail, suspend), subscription plans, per-organization WhatsApp configuration, and platform-level AI configuration.

Integrations

Slack notifications, SMTP email configuration, outbound webhooks, WhatsApp providers (MSG91 and Meta Cloud), and Zoho Books for billing reconciliation - each with built-in test endpoints.

Notification Center & Guided Tours

In-app notification center for job completions and alerts, plus guided product tours localized in all interface languages.

Built for groups, agencies and enterprises

Channels and features unlock by subscription plan, with message usage metered and enforced automatically. The platform admin console centralises organisation management, subscription plans, per-organisation WhatsApp configuration and platform-level AI settings.

Integrations cover Slack, SMTP, outbound webhooks, WhatsApp providers and Zoho Books — each with a built-in test endpoint, so configuration problems surface at setup rather than mid-campaign.

Start free. Nothing held back.

The trial plan includes 1,000 messages a year and the complete feature set — every module, every channel, every report.