Patient experience, in the patient's language
Translate a survey into any locale and let patients choose on the survey page, escalate distressed responses into tickets automatically, and keep every organisation's data fully isolated.
Language is an access issue
A patient experience survey only measures the patients who can read it. Survey content translates into any locale independently of the interface language, and respondents pick theirs directly on the survey page — no separate link per language.
Escalation that does not wait for a report
Strongly negative responses raise a ticket immediately, and the CX Risk Center applies weighted scoring with thresholds your organisation sets, so the most urgent cases stay visible instead of waiting for the monthly review.
What this industry uses most
Multilingual Surveys
Translate any survey into any language, with no fixed language list, and respondents pick their language on the survey page.
Automatic Ticket Generation
Strongly negative responses automatically raise a ticket for follow-up, closing the loop between feedback and action.
CX Risk Center
DifferentiatorA weighted risk-scoring engine with configurable thresholds surfaces at-risk customers on a severity board so urgent cases stay visible.
Start free. Nothing held back.
The trial plan includes 1,000 messages a year and the complete feature set — every module, every channel, every report.